Safety and security

Fighting crime with mobile services

We want everyone to enjoy the benefits of mobile phones without fear of injury or risk to their personal safety.

Mobile phone services can improve the safety and security of individuals and communities.

We also work with the police in all our markets to combat crime in the community. We are particularly concerned to give children the education and skills they need, through their schools and parents, to keep safe.

Public attention has recently been drawn to the practice of 'happy slapping'. This inappropriate term refers to incidents where people have recorded photographically criminal muggings or beatings on mobile phones or other photographic equipment. O2 UK gives guidance on how to use camera phones responsibly and we work with police if they need evidence on camera phone-related crime. See also bullying.