Our businesses

About Telefónica Europe plc

We provide integrated mobile, fixed and broadband services in the UK, Ireland, Germany, the Czech Republic and Slovakia. Together, we’re Telefónica Europe, but customers know us as O2.

Telefónica Europe also owns 50% of the Tesco Mobile joint venture business in the UK and Ireland, as well as, the Tchibo Mobilfunk joint venture in Germany. In addition, the group includes the Isle of Man fixed/mobile operator, Manx Telecom.

We have 49.2 million mobile, fixed and broadband customers across Europe and 29,000 employees across the Group.

Telefónica Europe, part of Telefónica S.A. is headquartered in Slough, UK.
Telefónica Europe announces its results, across its territories, with Telefónica's quarterly reporting cycle. We reported revenues for the period ended 31 December 2009 of over €13.533 billion.

As part of an enlarged company, O2 continues to build on its track record of operational delivery, the strength of its brand, and the momentum it has established in all its markets.

O2 and Telefónica have brought together two strong, successful, growth-orientated companies, creating a strong pan-European/global telecoms player.

Latest performance

Telefónica Europe plc continues to go from strength to strength, outperforming our competitors by investing in customer experience, as a means to drive sustainable growth, and emerge from the current recession, fitter and stronger than before.

We recorded impressive results for the full year in spite of extremely difficult economic conditions and a highly competitive market. We saw positive progress in our key markets where, again, we outperformed our competitors - delivering accelerated growth and increased profitability. More customers are now coming to O2 for products like mobile broadband, fixed line telephony and broadband, as well as new services such as O2 Money in the UK. We are delighted to have just been ranked as the best large company to work for in Germany, the second-best employer in Ireland and in the top 25 places to work in the UK.

As we look forward to 2010, we plan to continue to outgrow the market. There are three clear trends driving our success. The age of the mobile internet has now truly arrived and our position as the home of the smartphone has put us at the head of the pack. In the UK, our churn level is at a record low, with more customers staying with us longer than any operator in UK history. At the same time, the transformation of our German business has driven clear market outperformance and the company now has real momentum. Overall, we have seen stronger revenue growth over the past two quarters, as a result of both our increasing customer share and improving ARPU trends due to the accelerating take up of mobile data.

By continuing to build on the O2 brand, the company aims to become the communications provider of choice through a commitment to offering high quality products and services, as well as, leading customer retention and loyalty programmes. O2 is committed to demonstrating clearly and powerfully what customers 'can do' with new data services, devices and technology.

About Telefónica

Telefónica is the world's largest integrated telecommunications operator, and the largest in Europe in terms of market capitalisation. Its activities are centred mainly on fixed and mobile telephony, with broadband as the key tool for the development of both.

The company has a significant presence in 26 countries, across 4 continents, and has a customer base of more than 265 million worldwide.

Telefónica is a 100% listed company, with in excess of 1.5 million direct shareholders. Its share capital currently comprises 4,921,130,397 ordinary shares traded on the Spanish Stock Market (Madrid, Barcelona, Bilbao and Valencia) and on those in London, Paris, Frankfurt, Tokyo, New York, Lima, Buenos Aires and São Paulo.