Telefónica O2 UK

Mobile Choice Consumer Awards 2008October 2008: Telefónica O2 UK scoops three accolades at the Mobile Choice Awards - 'Network of the Year', 'High Street Retailer of the Year' and, with our partners Apple, 'Readers' Dream Device' award for iPhone 3G.

June 2008: Telefónica O2 UK wins the 'Best Network' award at the Mobile Industry Awards 2008. The Apple iPhone also wins 'Phone of the Year'.

May 2008: O2 UK's Never Surrender Rugby World Cup 2007 campaign picked up the 'Best Sponsorship of a Sport Team or Individual Award' at the Sport Industry Awards 2008.

May 2008: Price comparison site, moneysupermarket.com, has rated O2 UK number one in a recent survey. O2 was ranked top in four out of the eight categories including Customer Service, Value for Money, Customer Communication and Overall Service.

April 2008: The O2 Arena wins 'Venue of the Year' at the Music Week Awards 2008. The O2 and AEG Europe also won in the 'Music and Brand Partnership of the Year' category.

March 2008: In partnership with Mobile Interactive Group, The O2, the world's most popular entertainment venue wins 'Best use of Mobile in Events' at the Mobile Marketing Awards.

March 2008: O2 UK wins Industry Recruiter of the Year at the Scottish Recruitment Awards for it's Glasgow Skypark contact centre.

February 2008: O2 UK confirmed its position as one of the country's top employers by finishing 6th at the prestigious 'Sunday Times 2008 Best Big Companies to Work For' awards.

December 2007: O2 UK's broadband service wins "Best Service" accolade on the thinkbroadband.com ISP comparison in November, just one month after the service was launched. The poll measures key satisfaction areas for customers, including speed, reliability and customer service, asking users to score each provider.

October 2007: O2 UK's Preston Brook contact centre wins 'Contact Centre of The Year' at the 2nd Annual North West Call and Contact Centre Awards.

September 2007: O2 UK's Bury contact centre wins 'Customer Service Contact Centre of the Year' at the 2007 National Customer Service Awards.

June 2007: O2 UK wins in the 'Marketing Achievement category' at the Marketing Society Awards for Excellence 2007.

May 2007: O2 UK's internal publication, urO2, wins award in 'Internal newsletters' category at 2007 Communicators in Business Awards.

May 2007: O2 voted most trusted Mobile Network in UK
Readers of The Reader’s Digest magazine have voted O2 as the most trusted brand of all the mobile networks in the UK.

May 2007: O2 UK named amongst the top 50, great places to work in the UK, in a leading company survey. Organised by the 'Great Place to Work'® Institute, the Financial Times survey saw O2 benchmarked against UK companies - of any size. O2 was ranked as one of four companies, with over 10,000 employees, to make it into the top 50. The 'Best Workplace' list recognises organisations that are committed to a positive work environment for their people.

For further information on the Great Place to Work® Institute.

April 2007: O2’s corporate/ UK websites were voted the best in sector in the UK and second among all telco’s from USA, Canada and the UK by the Customer Respect Group, an international research and consulting firm, which focuses on how corporations treat their online stakeholders.  Further information available at: http://www.customerrespect.com/

March 2007: O2 has claimed the Mystery Caller Award at the Mobile News Awards. The team at O2's Bury Contact Centre was praised by the judges for “excellence of customer service staff” and as people who are courteous, can identify the callers' needs and offer genuine advice.

This award is decided by Mobile News magazine's 'mystery shoppers', who call all networks’ Pay & Go teams once a fortnight with a different query and rank them.

Best places to workMarch 2007: O2 named as one of the UK's top employers by being ranked fifth in 'The Sunday Times 2007 Best Big Companies to Work For' list. In addition, O2 was also short-listed in the "best for giving something back" category and was also top in the "best for well being" category. The Sunday Times Best Companies survey is undertaken once a year and seeks to recognise the best companies to work for in the UK.

For more information vist http://www.bestcompanies.co.uk/

November 2006: O2 clinch Best Network & Best Mobile Service Awards. Voted for by customers, O2 picked up the Best Network Award and received more 5 out of 5 marks than any other network and were praised for “constantly making sure that current and new customers get the best deals available”.  O2 i-mode was voted best mobile service.

November 2006:
O2 UK picked up the 'New Media' award in the specialist and technique section of the PR Week Awards 2006.

O2 UK recieved the award for the successful Live 8 Text Ticketing service which raised more than £3 million for charity.

October 2006: O2 wins 'Gold Award' at IPA Effectiveness Awards 2006 in a ceremony held at the Park Lane Hilton, London.

October 2006: O2 Pension recognised as best around

O2’s Pension Plan ("Plan") has won a top award for living up to our brand values of being bold, open, trusted and clear. We received 'Scheme of the Year' (medium sized) at the Professional Pensions Awards for having a fair, clearly explained and communicated, well managed and innovative programme.

October 2006: Top of the operators in Mobile Choice Awards

O2 has been voted 'Best Network 2006' by readers of Mobile Choice Magazine. It’s a fantastic achievement as it's an award that reflects everything we do as a network operator and was the big award on the night.

September 2006: Gold for the O2 blueroom at Wireless. O2 topped the IT/Telecoms category at the Event magazine Awards in London by winning the GOLD award for the most effective event activity with the blueroom at the Wireless festival.

June 2006: Ranked number one for customer satisfaction in pre-pay, post-pay and retail in JD Power survey.  This is the first time that a mobile operator has achieved all three.

May 2006: O2 UK named among the top 30 great places to work in the UK in a leading company survey. O2 achieved 26th place in the top 50 list published in the Financial Times, and organised by the Great Place to work® institute. The 'Best Workplace' list recognises organisations that are committed to a positive work environment for their people. For further information on the Great Place to Work® Institute.

November 2005:  O2 and the Mobile Interactive Group (MIG) won the 'Best use of wireless' category at the Interactive Marketing and Advertising Awards 2005 for the Live 8 mobile ticketing activity.

October 2005: O2 becomes the first FTSE 100 company to achieve the 'Investors in Excellence' standard at the British Quality Awards ceremony in London.

October 2005: O2 wins the 2005 'Best use of technology' award at the Chartered Institute of Purchasing and Supply Management awards. The awards are designed to celebrate and reward excellence in the field of purchasing and supply management and are a key event in the UK purchasing and supply management calendar.

August 2005: O2's UK, Airwave and Corporate Intranet site, vitalO2, achieved the highest rating of any Intranet Benchmarking Forum member site. It scored a maximum 10 points for both consistency and user engagement and was significantly above the IBF average in all other areas.

June 2005: O2 and the other UK mobile operators won the 'Best use of wireless' prize at the 2005 New Media Age Effectiveness Awards for the Tsunami text donation initiative, allowing customers to donate £1.50 per text message to the Disasters Emergency Committee.

November 2004: At the IPA advertising effectiveness awards, held every other year and seen as the Oscars of the advertising world, O2 scooped the blue riband Grand Prix plus an additional gold award - acknowledging O2 as having run the UK's most successful advertising campaigns of the past two years.

October 2004: Winner of the Mobile Data Association's "Best Network of the Decade" award which was given to the network "that has shown the most innovation in encouraging the uptake of mobile data over the last 10 years".

GSM Awards Winner 2004 February 2004: GSM A Award winner for O2's joint 'Teach UR Mum 2 Txt' campaign with Milly's Fund. The award, for the 'Best use of mobile for accessibility', highlights the many positive social benefits that mobile communications has brought to people and communities around the world. The 'Teach UR Mum 2 Txt' campaign was developed from an idea by Sally and Bob Dowler, who turned to texting as a way of keeping in touch with Milly's sister Gemma after Milly went missing, the campaign encourages text as a simple unobtrusive way of teenagers and parents staying in touch thus, increasing their personal safety.

November 2003: Winner of the National Business Award's 'Advertiser of the Year' for the 'Two Minute Challenge' campaign. Highly commended in the category of Corporate Social Responsibility.

November 2003: Winner of the 'Marketing Initiative of the Year Award' for the 'Two Minute Challange' at the The Utility Industry Achievement Awards.

October 2003: O2 UK awarded 'Business of the Year' at The Thames Valley Business Awards, 2003.