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Corporate responsibility report 2004

Measuring our performance

We set stretch targets – and measure our progress.
We measure our performance against guidelines drawn up by Business in the Community and the Global Reporting Initiative. We concentrate on five key areas:
Marketplace Health Environment and sustainability
How we operate in relation to customers and wider society. More >
How we take action to ensure our products and services operate safely. More >
How we pursue policies that protect the environment in a sustainable way. More >
Workplace Community  
How we create a fair and equal workplace that our employees are proud to be a part of. More >
How we can make a difference to society using our skills and the active involvement of our employees. More >
 
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£22.0 billion
The mobile phone industry now contributes this much to the UK economy each year. That equates to 2.2 per cent of the GDP.


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