Employment
Employment
- Telefónica O2 Europe has a skilled workforce of 29,366a employeesb.
- Total employment costs (for the 11 months to 31 December 2006) – £726mc.
- 89 per cent of our people are proud to work for the company (Reflect O2 score 2006).
Total number of employees
2 Excluding employees on international assignment and O2 Asia employees based outside of the UK.
3 Excluding Telefónica Deutschland.
Since becoming part of Telefónica S.A., we have started to integrate the wider business – including the Czech Republic – with our Group employment initiatives.
Policies
Our approach is to have clear and open employment policies and to apply them consistently and fairly.
We respect the principles of the UN Universal Declaration of Human Rights and the International Labour Organization declarations.
Our practices may differ from country to country, depending on EU legislation and cultural differences.
Wherever our employees are based, we ask them to respect and adhere to our Business Principles – which set out the conduct and standards we expect of the company, its people, and those who work with us.
Our policies are designed to treat everyone fairly and impartially, without prejudice, regardless of age, race, gender, religion, national origin, marital status, sexual orientation or disability. We do not tolerate harassment or persecution or use any form of forced or child labour.
Performance
O2 employees are the source of our continuing success. We regard them as one of our most important stakeholder groups and take care to talk to them and listen to their views. We aim for continuous dialogue: face to face, online, through internal events, intraview video, works council meetings, and by various other communication methods. These include our annual Reflect O2 survey – which enables us to measure how far employees adopt our goals. Our culture is about working together to make a difference.
We also try to involve them directly in our strategies and targets, especially in terms of our customer focus and our work in local communities.
“As a customer myself, I am impressed by the serious way in which we look at the environment and how we can protect it. As a parent, I feel reassured that we are doing all we can to give people the convenience of the mobile, while working to prevent the obvious misuse that can occur, and providing support if it does.”
Tricia Moore, Manx Telecom, 2006
“We are a multinational business, operating out of a number of countries and benefiting profit-wise from the services we offer. While we do provide good value for money and excellent service for all of our customers using mobile phones, it's important to grow with a country, community and their environment so we become part of it and give something back.”
Elaine Knowles, O2 Ireland, 2006
a People-in-post, as at 31 December 2006
b This disclosure omits information about employment contracts.
c O2 UK, O2 Germany, O2 Ireland and Airwave
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