Ethnicity

During the year we continued to work on understanding the needs of people in the company with different religious beliefs, particularly in our call centres where diversity is greatest. We provided line managers with more information on key religious dates, clothing, food and rituals.

This has enabled teams to plan work rotas and provides a two-way benefit: it helps to cover traditional holidays like Christmas and bank holidays where different faiths and cultures have different priorities; and it enables us to respect and plan for time off that suits the requirements of various faiths.

Our ethnic representation in the UK is shown on this chart. In accordance with German legislation, we are not allowed to record the race or religion of employees.

Ethnic representation in the UK (%) - 05/06