We take great care to manage our impact on the environment by managing our energy use and water use, reducing waste, recycling and by sourcing responsibly. During the year we were successful in gaining accreditation to the ISO 14001 environmental standard, a major achievement for the company.
We aim to consult communities carefully as we develop our infrastructure. Where our mobile network is concerned, we follow the Ten Commitments on responsible mast siting developed by the Mobile Operators' Association. We apply for planning permission, even where this is not strictly required as rigorous local regulations also provide a further level of vetting for our network development plans.
The Fonebak® scheme, run with Shields Environmental, to recycle mobile phones is now up and running. During the year we recycled or reclaimed 394 phones.
Each year, when the latest telephone directories are distributed, we work closely with Douglas Borough Council (DoLGE) Waste Management team to encourage people to recycle their old directories. We also recycle other equipment, such as telegraph poles, and we have provided the investment to replace all our single-skinned underground diesel tanks with above-ground double-skinned tanks.