New services

Following our successful joint venture in the UK with Tesco, Tesco Mobile, we announced a similar joint venture in Germany with Tchibo.

This allows pre-pay customers to call both landlines and all mobile networks for a flat-rate of e0.35 per minute at any time, day or night. In the UK we introduced free calls for O2 contract customers, making helplines such as Childline, the Bullying Line and Crimestoppers free.

Free customer calls (number) through O2 UK's network to community helplines (April 04 - April 05)

Helpline Number of calls
Childline 68,447
Crimestoppers 12,445
The Line 191
Priority Line 352
Bullying Line 686
Get connected 1,222

Our high-speed 3G network was launched in Germany during 2004 and in the UK in early 2005. In partnership with NTL Broadcast and Nokia, O2 has begun TV trials in the Oxford area using the DVB-H broadcast transmission standard - specially designed for handheld reception, low battery power consumption and robust reception. Our aim is to study how people choose to access TV shows, music videos, news and sport while on the move.

Have your say

Would you contact a helpline from a pre-pay phone if the call was free?