Ethical conduct

We have created a clear set of Business Principles. Everyone in O2 is required to live by them in their work so that we can demonstrate the highest ethical standards in working with each other and in the marketplace.

Employees are encouraged to report any potential breaches of our Business Principles in confidence and without fear, using a confidential reporting facility, and we keep a register of all such reports. A summary of the register is presented to the Audit Committee at each of its meetings.

Our Business Principles cover the ethical behaviour we expect of everyone on issues such as competing fairly; accepting gifts and hospitality; delivering good value; health and safety; and fair and equal employment. The Business Principles also emphasise that we do not tolerate any harassment in the workplace, do not make donations to political parties and aim to protect the confidentiality of employees and customers.