Key events

15%

increase in permanent employees Group-wide

Awarded Best Place to Work in Ireland

All operating businesses registered to

Airwave - completion of UK's first National Police Communications Service on time and on budget

increase in recycled office waste by O2 Germany

Compliance to UK Code of Practice for the selfregulation of new forms of content on mobiles

(2004: 32nd) position in the BITC Corporate Responsibility Index

Manx Telecom help employees to fundraise for the island's first hospice with a children's unit

reduction in HCFC ozone-depleting refrigerant gases

O2 Germany -

in Best Places to Work as ranked by business magazine Capital

of employees are 'proud to work' for O2

O2 plc - best wireless communications Company in the Dow Jones Sustainability Index

Around

drop in phones recycled

Launch of major 'customer centricity' programme to create around 2,000 new jobs in the UK

Around

massages delivered to UK employees at their desks

Substantial increase in CO2 emissions due to increase in communications networks

increase in community investment contributions across the Group

Polly and Fred education tool introduced to the German curriculum by support of O2 Germany

Around

of general waste recycled

Electricity sourced from renewable sources reaches

in Ireland