A better place to work

It is our 16,059* employees that make O2 what it is, and it is their skills and hard work that allow us to get our offer to customers right. Our aim is to provide the conditions, business strategy, rewards and work/life balance that will give everyone real pride working for O2.

Communication is at the heart of this commitment. We encourage dialogue with our employees through regular business updates, team briefings, works councils, employee forums, and through good relations with recognised trade unions.

On 31 March 2005, 79 per cent of our UK workforce was represented by trade unions and, during the year, we began to hold twice-yearly meetings with our European Works Council where representatives from across the business discuss Group performance with senior executives.

In 2004/05 we increased our workforce by 15 per cent across the Group. The turnover of staff reached 17 per cent during the year.

*16,059 people in post-PIP; 14,914 full-time equivalent (FTE)