Accessing mobile services
What are the potential dangers to young people of using a mobile phone?
Mobile phones have obvious advantages to young people such as being able to call for help when in trouble. But, as with any new technology, it can be exploited by some people in a harmful way. The Accessing section of the Report gives practical advice on how to help protect minors and the vulnerable.
Gambling Protecting young people Content standards See what you can do - nuisance callsFrom childhood to adulthood, in towns and in villages, at home and at work, the mobile phone contributes to the lifestyle, convenience and safety of at least 1.5 billion individuals worldwide.
What are the issues?
External dialogue: Extract from a call to our Nuisance Call Bureau (NCB)
O2 NCB: Good afternoon. My name is Pat. How can I help you?
Customer: Someone keeps ringing my daughter and swearing down the phone. It is very worrying. We don’t know what to do. We have the number calling her. It is xxxxxxxxx.
O2 NCB: I can arrange to change her number. Alternatively, you can report this to the police who can request information on the number calling and consider prosecuting the offender.
Customer: I think I will change her number. My daughter is dyslexic. Can you find a good number for her, one she can remember?
O2 NCB: We will try our best for you, certainly.
The call was taken by P. Bodle, Nuisance Call Bureau, O2 UK