A policy of child protection
We want to help our customers access the mobile entertainment and information services they want - and we respect their freedom to do so.
But we are also committed to protecting the vulnerable, especially children, and are developing capabilities in all our markets to support this. We aim to give teachers, parents and carers the tools and knowledge to oversee the safety of young people.
Information and guidance is available through our stores and online.
In the UK and Ireland, our leaflets include:
- What your child’s mobile can do.
- Bullying on mobile phones.
- Sensible use of camera phones.
- Safe use of mobile chat rooms.
- Helping children deal with nuisance calls.
We are involved in several community programmes to help children keep safe and to use their mobiles responsibly, including an interactive CD for schoolchildren in Germany that has been approved to be part of the national curriculum and is currently used by one Federal State.
For more information visit the following pages in our extensive online resource
Issues in brief
O2 plc
- Safety first
- What are the issues?
- Keeping a close watch
- A policy of child protection
- Putting a ring around bullies
- Assisting emergency response on July 7
- What are location-based services?
- A matter of life and death
- Pictures and the law
- Collective action on spam
- When should we intercept?
- Privacy at what price?
- Data retention and protection
- A question of balance
