Extensive online resource
O2 Germany has produced an interactive learning programme which teaches children how to use their mobile phones responsibly.
The 'Mobile Phone Course with Polly and Fred' is aimed at 8-12-year olds. It is available on CD-ROM and is currently being used in schools in the states of Hessen, North Rhine-Westphalia, Saxony-Anhalt, Bremen and Bavaria. O2 Germany bought the necessary licenses for the last four of these states.
In June 2005, O2 Germany signed the new code of conduct for the protection of minors, which was developed jointly with seven other German mobile providers.
The aim of this code of conduct is:
In signing the code, O2 has pledged to abide by the following regulations and to develop appropriate safeguards:
O2 Germany plays its role in the safety and security of our society by supporting the German law enforcement agencies in their fight against crime where necessary and possible.
In accordance with the Telecommunications Law, we are obliged to make data from our network available in the case of court-ordered tracing or monitoring operations. This allows, for example, mobile phones to be specifically located. In 2005, the authorities set up a pilot project for the electronic exchange of data which, if successful, will result in a quicker response to data requests and enable the provision of vital information during emergencies.
In the financial year 2005/06, O2 Germany assisted the police authorities by responding to several thousand data requests.
All requests were handled within the context of the strict data protection laws. O2 was also involved in the preparations for the World Cup 2006 in Germany, working closely with all government agencies to create a secure environment for all football fans.
In accordance with legal requirements, in the event of disasters O2 Germany allows authorised bodies to use its network when their capacity is overloaded.
In Germany, emergency lines can be reached free of charge across all networks through the normal emergency phone numbers 110 and 112.
The O2 technicians responsible for the maintenance of masts are exposed to a certain risk during their work, despite all safety precautions.
In an emergency, it is then vital that they get help as quickly as possible. In 2005, in addition to the annual training for O2 Germany employees, we organised joint drills with rescue services in which typical accidents were simulated. As a result of the positive feedback from employees and rescue workers, these exercises will continue in the future.