Customer focus
Our main focus is to listen to our customers' needs and adjust our services accordingly.
We concentrate on offering compelling customer propositions, along with pricing innovations and continued investment in our network and customer care.
In 2005/06 we launched:
- i-mode®, an exclusive mobile internet service in Ireland.
- €0.01 calls and texts at weekends for all O2 pre-pay customers.
- 'Business Unlimited', allowing business customers to make free calls to over 1.5 million O2 customers in Ireland.
