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We would like you to join the debate.

Read the following statements and information about how mobiles and the internet are changing our lives. You can vote for the statement that best reflects your views by clicking on the appropriate option. Then submit the form and you can see how others have voted. You can also follow links to read more information in our News in brief review. Facts, figures and more detailed information can be found in the Get the facts section.

Thank you for taking part.

Personal details are not collected when you vote. Share you views. If you would like to let us know about any issues or ideas, please get in touch at: cr@o2.com

Please note that all questions require an answer (*)

Future of mobiles*
  • In 2006 sales of mobile phones topped one billion worldwide. As more people gain access to online data, young people in particular are finding ingenious new ways to network.
  • As faster, more complex services become available customers will still expect them to be reliable, safe, and inclusive.
Customer service*
  • Customers are at the heart of everything we do. We want to turn our customers into fans by delivering the best customer experience we can.
  • In a world of intense competition, we know we have to fulfil our promises consistently, or our customers will go elsewhere.
Child protection*
  • Research shows that young people see their mobiles as a way of life. Many parents agree mobile phones can help keep children safe and develop their social and technological skills.
  • A mobile is a channel for all sorts of content - some of it is not suitable for children, and the device can be misused.
Health and mobiles*
  • In line with regulation, we operate enough masts to provide wide coverage and reduce the rate of 'dropped' calls (when you lose the signal).
  • Scientific research has found no conclusive evidence to date of a health risk from using mobile phones or from mobile phone antennas. However, some people worry that mobile equipment exposes them to risk.
Environment and sustainability*
  • As our network grows, so too does our energy use and our carbon footprint. We are helping to tackle climate change and concentrate mainly on energy efficiency and reduction.
  • We also buy more renewable energy and low-carbon technologies, and offset emissions. We believe communications technology presents some real opportunities to protect the environment and contribute to our society.
Employee engagement*
  • We call our way of working 'Can Do' and aim for high levels of performance. We want people to feel rewarded, stimulated, inspired and listened to.
  • We support employees' skills and wellbeing, and giving them information, time and energy to get the best out of life, at work and at home.
Community support *
  • We want to contribute to the development and sustainability of our society. We want our projects to be really useful to local people, our employees, and to O2.
  • We are clear about why we do this. The closer we get to communities, the better we can understand people's concerns.